Privacy Policy

Thank you for visiting ELF BOX. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By using our website and services, you consent to the practices detailed in this policy.

1. Information We Collect

We collect various types of personal information, including but not limited to:

Contact Information: Name, email address, phone number, and postal address, provided during communication or order placement.
Order Information: Payment details and other necessary information required to process and fulfill your ELF BOX order.
Customisation Details: Personalization requests, such as names or specific preferences, to enhance your ELF BOX experience.
Website Analytics: Data on website interactions, including IP address, browser type, and pages visited, to improve user experience and optimise our services.

2. How We Use Your Information

Your personal information is used to:

Process and fulfill orders efficiently.
Personalise your ELF BOX experience by incorporating names or preferences.
Communicate order updates, shipping notifications, and customer service responses.
Provide marketing materials, including promotions and special offers, with your consent.
Analyse and improve our website to enhance customer experience.
Collaborate with trusted partners for secure transactions and efficient product delivery.

3. Information Sharing

We may share your information in the following instances:

With Trusted Partners: To facilitate order fulfillment, process payments, provide marketing support, and conduct analytics.
Legal Compliance: If required by law, we may disclose information in response to legal proceedings or regulatory requests.

4. Your Choices and Rights

You have the right to:

Access, correct, or delete your personal data.
Opt out of marketing emails and promotional communications.
Adjust cookie preferences through your browser settings.

5. Data Security

We implement strict security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no data transmission over the internet is completely secure, and we encourage users to take precautions when sharing personal information online.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us using the details provided on our website.

8. Your Consent

By using our website and services, you agree to the terms of this Privacy Policy. If you do not consent to any part of this policy, please discontinue use of our website and refrain from providing personal information.

This Privacy Policy is designed to provide transparency and ensure you feel confident in how we handle your personal information. If you have any concerns, we are here to help.